Rave Reviews

We love to get feedback from our clients so we can use that to improve our business going forward! Here are just some of a few rave reviews that we've gotten from clients about their experience with Zazou's!

 

 

The Reviews keep coming!!!

Khi, along with the rest of her staff is truly amazing! I said yes to the dress with my bridal party and family by my side. The experience was smooth, comfortable, and fun. I would definitely recommend Zazou's to anyone, you won't be disappointed! 
- Kari L

Finding a wedding dress is one of the biggest events in a gal's life, and Zazou's understood that from the minute we walked in. A nervous wreck having it been my first time trying on wedding dresses, they made it such an enjoyable, fun, relaxing process. Sarah was amazing! She helped me pull dresses I thought were my style, and some curveballs! Having tried on everything from elegant beaded dresses to ball gowns, The dress finally came that made my mother cry and me say YES! Sarah poured us some champagne and was so friendly and helpful. I couldn't have asked for a better day. Thank you, Zazou's for helping me find the dress of my dreams:) you're the best!
-Jule S

I am not even sure words can even describe the experience we had with Zazous. From the moment we walked in the store, it was the best customer service I have received. Zazous was the first store I had went to to try on wedding dresses. I was so unsure of what I wanted or was even interested in, but the ladies there made me feel so at ease and relieved any anxiety I had going into the process of finding the perfect dress. With each dress I tried on, I felt listened to and completely understood. From my feedback, they would instantly pull another dress that fit with my feedback and got me closer to the dress I was searching for. I truly felt like they cared and that was important to me! I found the dress that I absolutely fell in love with but part of me also chose my dress because of the service I received as well! The service in part made me want to purchase from them! We not only had great experience with finding my wedding dress, but we also ended up getting our bridesmaid dresses and tuxes through Zazous as well. Throughout the entire process I felt cared for and that my day was the most important day. The ladies there listened to what we were envisioning but also helped with their own feedback of how to make our day even that much better! We did a teal ombre for our colors in which we had four different shades of teal. With this, the ladies did an amazing job of matching the bridesmaid dresses with the tuxes! They did not do this lightly and truly got each of the colors to match wonderfully!
Throughout the entire process, communication was wonderful which made the process flow so much easier. Any concern we had was handled without ease and made things work so smoothly!
I would HIGHLY recommend going to Zazous and will be sure to encourage people I know to go there! It was an amazing experience which only made our wedding day that much better!
-Kenzie B

Even though I found my dress at another store I wanted to right a review on Zazou's. They have the best customers services ever!!! This was my first place I ever tried on dresses and I felt so comfortable. I went in very nervous that nothing would weekend for my body I left getting beautiful! I would recommend Zazou's to any bride they are welcoming, helpful, detailed, and not pushy! You girls made my dress shopping experience amazing! Thank you so much for all your help and kindness!
-Monica G

"I was in Iowa for the Thanksgiving and I decided to get ideas and embark on my search for the perfect dress for my wedding. From the moment I walked into Zazou's, I felt special. I had the pleasure of working with Holly and Khi. Holly took the time to get to know me and what I dreamed my wedding to be like. As they worked with me, they quickly earned my respect and trust. They are experts at what they do. I felt like they genuinely cared about me and my wedding experience. They didn’t just want to sell me a dress.
I never planned on finding the dress on my visit to my first bridal store – but I did. I tried on several dresses and was able to quickly determine what I did and didn’t like in a dress. Holly suggested a dress that she thought I might like even though it didn’t meet the criteria for what I thought I was looking for. When I tried on the dress, I knew it was the dress for me. There was something special about the dress and I could see it in the faces of my mom and sister as well as Holly and Khi. As I stood on the platform at Zazou's with the mirrors around me, I knew this was the dress for my special day.
I was so excited that I had found the dress of my dreams. I then faced the challenge of living in Nevada while my wedding would be in Iowa. Holly and Khi assured me that the distance was not a problem and I ordered my dress from Zazou. The miles between us have not been an issue. I have been so pleased with how easy it is to work with them even though I live 1,800 miles from Dubuque. Holly and Khi care about my overall wedding experience – not just my dress. I have asked Holly questions on numerous occasions and she has been a great resource for me to turn to. I appreciate that!
Although it was bitter cold that November day…one step into Zazou and I was certain I was in a warm and friendly atmosphere. I am so grateful that Zazou has been there for me as I plan my wedding."
- Laura K

"We were absolutely blown away by the actual boutique itself, but most importantly, Khi. She asked all the pertinent questions of the bride to make sure her wishes were written down and followed, and then proceeded to let the girls “run wild”; picking out dresses for the bride to try on. Khi treated my daughter like a princess. The spectacular “stage” allows the bride to showcase her “saying yes to the dress moment” and truly transforms this special day into memories of a lifetime. The wedding party was also encouraged to give feedback and actively take part in the dress selection. Ms. Khi was nothing short of professional and her charismatic personality glows. The bridal show that Zazou’s had was breathtakingly beautiful and what a fun day. We were able to pick out choices for bridesmaids dresses, as well as mother-of-the-bride dresses. The incentives (discounts) offered by Zazou’s takes the sting out of high cost wedding apparel and makes us want to go back time and time again. The genuine caring and hospitality (champagne toasts upon selection of the gown, cupcakes for sampling, and the great reception) makes Zazou’s stand out. What a great addition to the vibrant warehouse district and to a town that needed a refreshing change. Kudos to the owners of Zazou’s for seeing such a treasure in Khi. This boutique will be there for years to come."
-Terri G (Mother of the Bride)